Derek

Canada boasts a world-class healthcare system. However, non-residents will face significant medical costs if they require treatment. Emergency travel medical insurance ensures that visitors can ac...

To differentiate our US insurance business operations, in June 2024 we underwent a complete re-branding from Goose to Smart Bunny.  If you've purchased a policy already, your coverages, payment inf...

Complete Proof of Claim must be received by Smart Bunny's Claims Administrators prior to making any benefit determinations. Proof of Claim is defined within your plan or Certificate of Insurance. ...

How is my payment draft date determined? Your policy payment will be due on the date of the month that coincides with your first payment, regardless of effective date. For example, if you purchased...

My landlord wants to be added to my policy, why would I need to add them? Is that something I can do? Absolutely! This is a common request, actually. The owner of the property you are renting is co...

SmartBunny's rules regarding cancellation and refunds differ based on the policy you've purchased. It is important that you are aware of what the rules are for your policy! For the SmartBunny Inter...

Pre-certification is a review of the medical necessity of a particular medical procedure by a nurse case manager at IMG to ensure that the recommended medical service is appropriate for the member ...